Smart transfers that actually reach a human.
CashCPR recognizes when a call needs a person and warm-transfers it to the right team member — with full context, so no one repeats themselves.
Warm transfers
CashCPR transfers with context so the receiving team member knows exactly what the caller needs.
Rules-based routing
Route by reason, department, urgency, or any custom rule you define — no phone tree required.
Role-based transfer
Transfer to "the on-call dentist" or "the intake attorney" — not a specific person's extension.
Urgent call detection
CashCPR recognizes emergencies and escalates immediately — no waiting in a queue.
Fallback chains
If the first person doesn't answer, CashCPR follows your fallback list until someone picks up.
Voicemail detection
If everyone's busy, CashCPR takes a message and texts the caller a callback ETA.
One-tap handoff
Callers don't get dropped — CashCPR stays on the line until the transfer connects.
After-hours escalation
Define who gets called for what, even at 3am on a Sunday. CashCPR follows your rules.
No phone trees. No “press 1 for…”
Your callers describe what they need in their own words. CashCPR understands and routes them to the right person — the way a great receptionist would.